Failed payment recovery that pays for itself
Find lost revenue. Recover it automatically. Enter two numbers and see what failed cards and unpaid invoices cost you.
No signup and no billing access needed for the estimate.
•••• •••• •••• 4242
Recovered this month (sample account)
+$18,940.00
Recovery tape Sample data
At risk
$41,280
Recovered
+$18,940
- northwind-analytics Recovered insufficient_funds +1,188.00
- lumen-forms Recovered expired_card +299.00
- bright-ledger Pending invoice 31 days overdue 4,800.00
- parcelpilot Recovered do_not_honor +79.00
- orbit-hr At risk authentication_required -2,350.00
- sitecraft-studio Recovered card_velocity_exceeded +149.00
Recovered money back in your account Pending action running, not counted yet At risk waiting on the customer
How it works
Connect billing once and recovered revenue starts flowing back
RevRescue reads your failed payments, unpaid invoices and at-risk accounts, picks the best way to win each dollar back and reports what came home.
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01
Connect your billing in ten minutes
Add a restricted key for Stripe, or connect Shopify, Chargebee or Paddle. Open failed payments and unpaid invoices are imported right away.
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02
AI decides how to recover each dollar
Every failure gets its own plan from the decline code, card type, amount, customer history and local time zone. Soft declines are retried, expiring cards get an update request, big accounts go to a person.
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03
Money comes back and you see every cent
Recovered revenue is attributed to the action that won it. The ROI panel compares it with your plan cost every month.
Where revenue leaks
Four places subscription revenue quietly disappears
Involuntary churn is rarely one problem. RevRescue watches all four sources at once so nothing slips between tools.
Failed card payments
Insufficient funds, issuer declines and processing errors. Timed retries recover most soft declines without the customer doing anything.
Expiring and expired cards
Customers are asked for a new card before the old one stops working, through a one-tap mobile update page.
Unpaid invoices
Polite, escalating reminders with a pay-now link and promise-to-pay tracking for B2B customers paying by invoice.
At-risk accounts
Usage drops, repeated failures and downgrade signals are scored, and the riskiest high-value accounts go to a person.
Read more about involuntary churn and what causes it, how smart payment retries differ from fixed schedules, and how to set up unpaid invoice collection without annoying good customers.
Revenue at Risk dashboard
See every dollar at risk and every dollar recovered on one screen
One live total for failed charges, past due subscriptions, expiring cards, unpaid invoices and accounts likely to churn, next to what was recovered this month.
Revenue at Risk
Sample data, example accountRevenue at risk
$41,280
214 open items
Recovered this month
+$18,940
61% of failed volume
Plan cost
$799
Scale, monthly
Return on plan
x23.7
recovered vs cost
At risk by source
Recovered by action, last 30 days
- Smart retry
- +$9,870
- Card update request
- +$4,120
- Invoice follow-up
- +$2,640
- Human hand-off
- +$1,780
- Win-back offer
- +$530
AI recovery playbook
A different recovery plan for every failed payment
Blanket dunning treats a 79 USD card decline and a 4,800 USD overdue invoice the same way. RevRescue does not.
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insufficient_funds, card debit
Retry 1 to 2 days after the usual payday in the customer time zone
Silent retry
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expired_card or expires in 30 days
Ask for a new card before the next renewal
Email, in-app banner
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do_not_honor, generic_decline
Retry on a different weekday and hour, then ask for another card
Retry, then email
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authentication_required
Send the customer a confirm-payment link
Email, SMS with consent
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Invoice 14+ days overdue
Escalating reminders with a pay-now link
Email sequence
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Account above value threshold
Create a task for the account owner with context
Hand-off, CRM task
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Cancelled after failures
Win-back offer within your incentive rules
Email
Retries respect card network limits on repeated attempts. Messages go only to your own customers, in your brand, at hours you allow. SMS is sent only with recorded consent and every message carries an opt-out.
Leak Scan
Find the revenue your billing never even asked for
Not every lost dollar is a failed payment. Leak Scan compares what you sell with what you actually bill.
Leak Scan result, sample account
You are leaking $27,140 a month from 6 sources
- Unbilled usage over plan limits 41 accounts
- $9,860
- Discounts that never expired 63 subscriptions
- $6,210
- Price rise not applied to legacy plans 128 subscriptions
- $5,320
- Renewals not invoiced 9 contracts
- $3,150
- Overage fees switched off 17 accounts
- $1,840
- Seats billed below seats used 22 accounts
- $760
See the full list of checks on the revenue leakage page. Leak Scan runs monthly on Starter, weekly on Growth and daily on Scale and Enterprise.
For the CFO
A worked example of what recovery is worth
A SaaS company at 200,000 USD MRR with a 7 percent failed payment rate sees about 14,000 USD of charges fail every month.
| Failed charges per month | $14,000 |
|---|---|
| Recovered by built-in retries alone (about 35%) | $4,900 |
| Additional recovery with timed retries, card updates and hand-off (about 30% more) | +$4,200 |
| Recurring value over 12 months, before churn | +$50,400 |
| Growth plan, yearly billing | -$1,788 |
| Net first-year gain | +$48,612 |
The example uses conservative recovery rates and leaves out unpaid invoices and leaks. Try your own numbers in the failed payment recovery calculator.
Integrations
Works with the billing stack you already run
Connect with a restricted key or an app install. Nothing changes in how you bill today.
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Typical setup about 10 minutes
- Stripe 01 Failed charges, invoices, card expiry, retries Billing source Details
- Shopify 02 Subscription orders and failed renewals Billing source Details
- Chargebee 03 Dunning, unpaid invoices, plan changes Billing source Details
- Paddle 04 Past due subscriptions and card updates Billing source Details
- HubSpot 05 Account owners, deals and hand-off tasks CRM sync Details
- Salesforce 06 Account owner sync on Scale and Enterprise CRM sync Details
Security and control
Built to be trusted with your billing keys
Least-privilege keys
Restricted keys with only the permissions recovery needs, encrypted at rest.
Full audit log
Every retry, message, incentive and hand-off is logged with who or what triggered it.
Roles and SSO
Admin, operator and viewer roles on every plan, SSO and custom roles on Enterprise.
Consent and opt-out
SMS only with recorded consent, opt-out in every message, quiet hours you set.
Details for security reviews are on the security page.
Compared
How RevRescue compares with the usual options
Built-in retries are free but blind. Revenue-share vendors cost more every month you grow. Call-first vendors make you wait.
| RevRescue | Built-in billing retries | Revenue-share vendors | Call-first dunning tools | |
|---|---|---|---|---|
| Pricing | Flat fee by MRR band | Included | Cut of recovered revenue | Quote after a call |
| Retry timing per decline code | Yes | Fixed schedule | Yes | Partly |
| Card update requests before expiry | Yes | Basic email | Yes | Yes |
| Unpaid invoice follow-up | Yes | No | No | Partly |
| Hand-off of high-value accounts | Yes | No | No | Partly |
| Leak Scan for unbilled usage and stale discounts | Yes | No | No | No |
| Self-serve setup | About 10 minutes | Yes | Sales process | Sales process |
"My billing platform already retries."
It retries on a schedule. Timing by decline code and payday, plus card updates and invoice follow-up, is where the extra recovery comes from.
"We will annoy customers."
You set the channels, tone, frequency caps and quiet hours. Most recoveries happen with a silent retry and no message at all.
"Another tool to set up."
One restricted key and about ten minutes. Recovery runs on its own and the weekly report tells you what came back.
Pricing
Flat pricing by MRR band, never a cut of what we recover
Every plan includes smart retries, card updates, dunning, invoice follow-up and the Revenue at Risk dashboard. Pay yearly and save 50 percent.
Starter
For subscription businesses up to 50k USD MRR
billed $588 yearly, $99 monthly
billed monthly
- Customer MRR up to 50k USD
- 1 billing connection with smart retries
- Card update page and expiring card reminders
- Email dunning, 3 sequences
- Unpaid invoice reminders
- Revenue at Risk dashboard and ROI panel
- Leak Scan every month
- 1,500 AI recovery decisions a month
- 2 seats
Growth
RecommendedFor growing SaaS teams up to 250k USD MRR
billed $1,788 yearly, $299 monthly
billed monthly
- Everything in Starter
- Customer MRR up to 250k USD
- 3 billing connections
- SMS dunning to your own customers with consent, 500 a month
- In-app banner snippet
- Personalized incentives and win-back campaigns
- High-value hand-off queue and Slack alerts
- Leak Scan every week, A/B tests of sequences
- 6,000 AI recovery decisions a month
- 5 seats, HubSpot and Pipedrive sync
Scale
For multi-brand companies up to 1M USD MRR
billed $4,788 yearly, $799 monthly
billed monthly
- Everything in Growth
- Customer MRR up to 1M USD
- Unlimited billing connections
- Salesforce sync, multi-brand and multi-currency
- At-risk account scoring and save playbooks
- Leak Scan every day, custom rules
- API and webhooks
- 2,000 SMS a month
- 20,000 AI recovery decisions a month
- 15 seats, roles and audit log
Enterprise
For companies above 1M USD MRR
billed $11,988 yearly, $1,999 monthly
billed monthly
- Everything in Scale
- Customer MRR above 1M USD
- SSO with SAML and SCIM
- Custom roles and data retention controls
- DPA and security review pack
- 99.9 percent uptime SLA
- 6,000 SMS a month
- 60,000 AI recovery decisions a month
- Unlimited seats
- Dedicated success manager and priority support
Flat monthly fee by your MRR band, never a share of recovered revenue. Cancel any time in the billing portal.
Compare every limit on the pricing page.
FAQ
Questions buyers ask before they connect billing
What is failed payment recovery?
Failed payment recovery is the process of winning back subscription charges that did not go through, for example because a card expired, had insufficient funds or was declined by the issuer. RevRescue does it automatically with timed retries, card update requests, dunning messages and a hand-off to a person for high-value accounts.
How much revenue can RevRescue recover?
It depends on your failure rate, decline mix and how many invoices go unpaid. Industry studies put revenue lost to failed payments at roughly 5 to 9 percent of subscription revenue, and a good share of that is recoverable. Run the estimator above with your MRR and failure rate to see your own number before you sign up.
Do you take a percentage of recovered revenue?
No. Every plan is a flat monthly fee by your MRR band, from 99 USD a month. You keep 100 percent of what is recovered, and the ROI panel shows recovered revenue against what you pay us.
Which billing platforms do you support?
Stripe, Shopify subscriptions, Chargebee and Paddle, with HubSpot, Salesforce and Pipedrive for CRM sync on higher plans. Any other system can be connected with a CSV import while you get started.
Will RevRescue send messages to my customers without my approval?
Only the sequences you switch on. You choose the channels, tone, sender name and how often a customer may be contacted. SMS goes only to your own customers who gave consent, with opt-out handled in every message.
How is this different from the built-in retries in my billing platform?
Built-in retries follow a fixed schedule. RevRescue picks the retry moment per decline code, card type and the customer local time, asks for a new card before an old one expires, follows up unpaid invoices, hands big accounts to a person and finds billing leaks such as unbilled usage or forgotten price rises.
How long does setup take?
Most teams connect billing in about ten minutes with a restricted, read-focused key. RevRescue imports your open failed payments and unpaid invoices, then proposes a recovery plan that you approve.
Is my billing data safe?
Keys are encrypted at rest, access is limited to the permissions recovery needs, every action is written to an audit log and you can disconnect at any time. Enterprise adds SSO, custom roles and a data processing agreement.
Can I cancel any time?
Yes. Plans renew monthly or yearly until you cancel in the billing portal, and access stays active to the end of the paid period.
Stop losing revenue to failed payments
See your recoverable revenue in under a minute, then let RevRescue win it back for a flat monthly fee.